Summary
Dimitris Gkountras is an Information Technology Analyst with over eight years of experience delivering and localizing global IT solutions for Papastratos S.A., an affiliate of Philip Morris International. He combines hands-on SAP experience (SD, MM, PP) and ERP/WMS implementation know-how with ISO-like CSV methodology to support factory transformation and full systems integration projects. Certified in ITIL, Scrum Master, and AWS Cloud Practitioner, he bridges service management, agile delivery, and cloud fundamentals to improve operational resilience and user satisfaction. Known for creating clear documentation, training materials, and operating manuals, he excels at turning complex technical rollouts into adoptable local practices. Based in Athens, he brings a practical blend of systems integration and process optimization that often surfaces in steady, long-term program delivery rather than flashy one-off projects.
8 years of coding experience
Bachelor's Degree, Informatics, 7,36, Bachelor's Degree, Informatics, 7,36 at University of Piraeus
Greek, English