Diogo Matos
Head Of Customer Success at Challenge.IT, Lda
Lisbon, Lisbon, Portugal
Summary
👤
Senior🎓
Top SchoolDiogo Matos is a seasoned software professional with 11 years of experience blending hands-on engineering and customer-focused leadership from Lisbon, Portugal. Currently Head of Customer Success at Challenge.IT, he progressed internally from software engineer to lead client outcomes while still contributing to development efforts. His technical foundation spans C/C++, C#, Java, JavaScript, Android and enterprise stacks including COBOL/DB2 and PL/SQL, reflecting comfort across legacy banking systems and modern web/mobile platforms. He has practical experience in production support, incident management and application lifecycle work at Deloitte, giving him a strong operational sense for mission-critical environments. Known for translating technical complexity into clear customer value, he pairs deep implementation knowledge with a knack for documentation and process-driven delivery. Colleagues describe him as a pragmatic problem-solver who thrives at the intersection of engineering and client success.
11 years of coding experience
2 years of employment as a software developer
Licentiate degree Computer Engineering, Licentiate degree Computer Engineering at Instituto Superior de Engenharia de LisboaHigh School, High School at Escola Secundária Gama Barros
Portuguese, EnglishGithub contributions (5)
challengeit/Formacao_HIQ_JanAbr2016
Jan 2016 - Apr 2016
Contributions:30 pushes in 2 months
challengeit/Formacao_HIQ_Noite
Jun 2015 - Oct 2015
Contributions:25 commits, 21 pushes in 5 months
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