Diogo Souza is a Senior Software Engineer with 11 years of experience building and modernizing backend systems across fintech, healthcare, and SaaS. Currently at Help Scout, he’s focused on rewriting core mailbox services for improved performance and reliability, drawing on deep Java/Spring and microservices expertise honed at PagSeguro and Altruist. He has a proven track record of slashing batch processing and build times, migrating monoliths to cloud-native architectures, and introducing BDD testing and policy-based authorization (OPA/Rego) to increase system robustness. A technical writer-turned-engineer, he also translates complex topics (React, Python, Django) into clear documentation and onboarding material. Based in Canada and originally from Brazil, he blends nomadic curiosity with practical impact—comfortable iterating across languages, paradigms, and distributed systems to deliver measurable improvements.
11 years of coding experience
9 years of employment as a software developer
Scientific Initiation Scholarship - CNPq, Mathematics, Computer Science, Scientific Initiation Scholarship - CNPq, Mathematics, Computer Science at Universidade Federal do Ceará
Technologist at Systems Analysis, Computer Systems Analysis, Technologist at Systems Analysis, Computer Systems Analysis at Faculdade de Tecnologia do Nordeste
Source code for my LogRocket blog post over react-dnd.
Contributions:18 commits, 3 PRs, 3 pushes in 1 year 8 months
reactjavascriptblog-postreactjsreact-dnd
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Diogo Souza - Senior Software Engineer at Help Scout