Dirk Jonker is a seasoned IT operations and workplace technology manager with nearly 20 years of enterprise experience and a decade in leadership roles across EMEA and BeNeLux. He specializes in translating strategic objectives into practical, auditable ICT and compliance solutions, with a strong track record in ServiceNow deployments, ITIL implementation, GDPR rollouts, and EUC standardization. Dirk blends hands-on technical delivery with servant leadership—coaching teams, connecting stakeholders, and driving self-managing, agile operations that scale across shared services. As founder of J-ITs he also advises SMEs on tailored compliance and ICT strategies, demonstrating entrepreneurial pragmatism alongside corporate program delivery. Based in Katwijk, Netherlands, he is equally comfortable coordinating SEV-1 incident responses and designing governance frameworks that underpin consolidation and automation. His wry GitHub tagline, "I solve solutions by creating problems," hints at a pragmatic, investigative mindset that surfaces root causes before locking in durable fixes.
10 years of coding experience
14 years of employment as a software developer
IT Management, IT Management at SCRUM Master, Project Management, ITIL v3, CIPP/E
Contributions:29 pushes, 1 branch in 8 years 1 month
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Dirk Jonker - Manager IT Operations Workplace Technology EMEA