Dmitry Bitman
Head Of Product, AI Agents at T-tech
Russia
Summary
👤
Senior🎓
Top SchoolDmitry Bitman is a product leader and founder with 16 years of experience building AI-first customer operations and scalable consumer platforms. He currently leads Afanasiy, a computer-use AI agent deployed in a 20,000-operator contact center that already handles ~10% of traffic and delivered pilots with up to 60% automation and human-parity quality, while scaling his team from 2 to 40+. Previously he built Tinkoff’s industry-leading chatbot stack and grew an AI-for-Operations organization that drove tens of millions in annual P&L impact and staffed ~250 cross-functional people. Dmitry combines hands-on engineering (he built much of hipdir.com’s stack and early prototypes himself) with product rigor—A/B-tested economic control loops, continuous QA, and concrete staged roadmaps for agent autonomy. His current approach favors behavioral cloning and human-in-the-loop data at the UI level rather than brittle prompt engineering, a contrarian bet that trades CPU for scalable, self-improving supervision. He’s pragmatic about risks and moats: having learned to “bet bigger, not safer,” he helps teams deploy LLM agents into real operations with evaluation and safety baked in.
16 years of coding experience
7 years of employment as a software developer
Mechanical Engineering, Mechanical Engineering at Bauman Moscow State Technical University
English, Russian
Github Skills (30)
aurora9
flyway8
database-management8
migration8
database-migrations8
rating7
database-deployment7
redgate7
java7
database7
sql6
rdbms6
database-administration6
jquery6
continuous-delivery6
Programming languages (2)
Github contributions (5)
dmitrybitman/bootstrap-rating-input
Jan 2016 - Jun 2017
Contributions:4 pushes in 1 year 4 months
bootstrap4jqueryratingjavascriptbootstrap
mailruapi/php-api-library
Apr 2010 - Jul 2010
Contributions:5 commits in 2 months
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