Dmitry Grigoriev
Chief Technology Officer at Step Logic
Russia
Summary
👤
Senior🎓
Top SchoolDmitry Grigoriev is a seasoned technology leader and CTO with over 20 years of hands-on networking and services experience and 11 years in senior management roles, including leading Cisco Focused Technical Support across MEA, CIS and Central Europe. A former CCIE#4878 (emeritus), he combines deep technical expertise in WAN/LAN, transmission systems and Cisco Advanced Services with proven P&L, people and escalation management of premium support businesses. Dmitry has built and scaled teams and partner ecosystems, driven service catalog and deal scoping that grew regional Advanced Services from under $1M to roughly $10M, and improved customer satisfaction to 92% while delivering revenue growth in declining markets. He is adept at translating complex technical portfolios into repeatable service offerings and nonstandard deal processes, and has hands-on experience managing 16–25 consultants and larger international support teams. Based in Russia, he blends engineering credibility with commercial acumen and a track record of operationalizing high-touch support for large service providers. An uncommon strength is his history of implementing KPI scorecards and structured review processes that aligned distributed teams to measurable service outcomes.
11 years of coding experience
25 years of employment as a software developer
Applied mathematics (Cybernetics), Applied mathematics (Cybernetics) at Moscow Institute of Radiotechnics Electronics and Automation
Stackoverflow
71reputation
1kreached
3answers
7questions
Github Skills (93)
wine10
voice10
tox10
linux9
audio9
audio-analysis9
converter9
tagged-template9
sh8
database8
conversational-ai8
sql8
qt8
encryption8
direct3d8
Programming languages (8)
Github contributions (5)
dimgel/cpp-linux-scripts
Mar 2018 - May 2020
Writing linux scripts in C++
Contributions:1 PR, 31 pushes, 2 branches in 2 years 1 month
scriptcpplinuxc-plus-plussh
dimgel/check-link-consistency
Jan 2022 - Feb 2025
Contributions:43 pushes, 1 branch, 5 comments in 3 years 1 month
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