Dominik Meißer
Team Lead Customer Service (a.i.) at Franke Home Solutions
Aarburg, Aargau, Switzerland
Summary
👤
Senior🎓
Top SchoolDominik Meißer is a commercial and customer-service leader with a decade of experience driving post-merger integration, process excellence, and sales enablement across DACH markets. Currently acting as Team Lead Customer Service at Franke Home Solutions, he led the commercial workstream after the WESCO acquisition—turning around four-digit open service backlogs and establishing external service partner networks to raise field efficiency. He has a strong track record in B2B digital adoption, having boosted manual B2B order ratios from below 10% to 40% and doubled channel sales through targeted go-to-market initiatives. Trained at the University of St.Gallen and experienced in retail, FMCG, automotive, and consulting environments, Dominik blends analytical rigor with pragmatic implementation, often pairing process design with hands-on partner negotiations and KPI-driven improvements. An early adopter of automation in project portfolios, he brings both strategic vision and the operational muscle to convert integration challenges into measurable commercial gains.
10 years of coding experience
Master of Arts - MA Marketing Management (MiMM), Master of Arts - MA Marketing Management (MiMM) at University of St.GallenBachelor’s Degree Economics and Business Administration, Bachelor’s Degree Economics and Business Administration at University of TübingenCambridge Advanced English (CAE) English, Cambridge Advanced English (CAE) English at Language Academy Liverpool (LILA)Bachelor’s Degree Management and Finance, Bachelor’s Degree Management and Finance at SGH Warsaw School of EconomicsLanguage School, Language School at Language in Dublin School
Spanish, English, German
Github Skills (16)
infrastructure-as-code10
network-configuration10
automation10
python10
devops10
puzzle10
ssh10
ansible10
hugo9
ansible-module7
hashicorp-vault3
vault3
kubernetes2
kubernetes-secrets2
hashicorp2
Programming languages (3)
Github contributions (5)
n-ik/dotfiles
Jun 2017 - Jan 2025
Contributions:42 pushes, 1 branch in 7 years 8 months
n-ik/ansible
Mar 2019 - Jan 2020
Ansible is a radically simple IT automation platform that makes your applications and systems easier to deploy. Avoid writing scripts or custom code to deploy and update your applications — automate in a language that approaches plain English, using SSH, with no agents to install on remote systems. https://docs.ansible.com/ansible/
Contributions:11 pushes, 2 branches in 9 months
pythonit-automationdevopsansibleplain-english
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.