Don Clark
Director, Product Communications
Victoria, British Columbia, Canada
Summary
👤
Senior🎓
Top SchoolDon Clark is a product communications leader with two decades of technical communications experience and nearly a decade in senior management roles, currently directing product communications from Victoria, BC. He has built and scaled content teams, overseen technical documentation migrations from legacy formats to modern help systems, and driven corporate rebranding, SEO, and social media strategy. At xMatters he progressed from senior technical writer to team lead and director, shepherding documentation through on-prem to cloud transitions and daily publishing workflows. Known for translating complex technical concepts into engaging, audience-focused content, he balances hands-on documentation craft with strategic leadership. He brings a practical background in professional writing (Douglas College) and a track record of hiring and coaching writers into high-performing teams. A detail-oriented communicator, he quietly blends editorial rigor with product-minded storytelling to make technical products accessible and compelling.
9 years of coding experience
4 years of employment as a software developer
Diploma, Print Futures (Professional Writing), Diploma, Print Futures (Professional Writing) at Douglas College
Github Skills (6)
xmatters5
integrations5
qbcore-framework3
docker-compose1
docker1
docker-machine1
Programming languages (2)
Github contributions (5)
dclark-xm/slate
Mar 2023 - Apr 2023
Contributions:2 pushes in 1 month
dclark-xm/xm-labs-template
Jun 2017 - Sep 2017
Contributions:2 pushes in 2 months
repo-templatetemplatexmatters
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