Summary
Don Currie is an experienced customer-facing technology leader with 11 years building high-performing support, training, and migration teams for SaaS businesses. Currently leading Migrations and Data Processing at Clio, he combines operational rigor with hands-on automation—previously designing a custom LMS and automating onboarding, certification, and deal workflows to save hundreds of hours annually. Don has guided global support organizations through a customer-first transformation, leveraged AI to boost agent effectiveness, and driven measurable self-help adoption improvements. He consults on SaaS integrations, APIs, low/no-code automations and AI, blending strategic coaching with implementation skills. Fluent across people, process, and technical stacks, he brings an educator’s instinct for scalable learning from his earlier teaching career. Based in Toronto, he pairs a linguistics and East Asian studies background with recent executive education in venture operations and project management.
11 years of coding experience
9 years of employment as a software developer
Honours Bachelor of Arts Linguistics East Asian Studies, Honours Bachelor of Arts Linguistics East Asian Studies at University of Toronto - New College
Project Management, Project Management at Seneca Polytechnic
Masterclass Certificate Venture Operations, Masterclass Certificate Venture Operations at Schulich ExecEd
English, Korean