Summary
Donald Mitchell is a seasoned Salesforce Data Analyst, Admin, and Developer with 11 years of experience designing and delivering CRM solutions across enterprise and nonprofit contexts. Based in California, he has led integrations and feature implementations at companies like Expedia Group, Sumo Logic, Percona and now Ziply Fiber, combining hands-on Apex development with product and technical program management. As founder of Popmethod Development he translates organizational needs into Experience Cloud and ServiceNow portal solutions, emphasizing data-driven build plans, training and documentation. He has deep experience integrating Salesforce with marketing and finance systems (HubSpot, Intacct, Conga) and has shepherded CPQ and CLM projects from technical design through rollout. Notably, his background in accounting and Java/XML application development gives him a practical edge when aligning CRM architecture to business finance and operational requirements.
11 years of coding experience
9 years of employment as a software developer
Certificate Java and XML application Dev, Certificate Java and XML application Dev at California State University - East Bay
BS Information Systems, BS Information Systems at University of Phoenix