Head Of UX At Samsung Fire & Marine at Samsung Fire & Marine Insurance
Seoul, South Korea
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Summary
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Dongkwan Kim is a UX leader with 7+ years of experience currently heading UX for Samsung Fire & Marine, where he drives UX strategy, digital brand identity, and AI-enabled customer experiences for the company’s highest-traffic insurance products. Previously a Principal UX Designer at Samsung Electronics, he led cross-functional teams to define innovative interfaces for Smart TV and next-generation consumer devices, blending product strategy with hands-on interaction design. His career spans global agencies and enterprise roles, delivering multi-channel experiences from mobile apps and kiosks to complex financial web platforms. Known for institutionalizing streamlined UX processes, he champions analytics-driven design and practical AI integrations such as chatbots to improve operational collaboration across departments. Based in Seoul, he combines a fine arts background (BFA/MFA in visual/computer arts) with a pragmatic focus on measurable digital innovation.
7 years of coding experience
1 year of employment as a software developer
BFA, Illustration, BFA, Illustration at School of Visual Arts
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Dongkwan Kim - Head Of UX At Samsung Fire & Marine at Samsung Fire & Marine Insurance