Summary
Doug Eby is a seasoned content and documentation leader with over two decades at Microsoft, currently serving as Principal Content Manager for Microsoft Identity & Network Access. He leads and mentors teams of technical and developer writers to deliver customer-focused content on learn.microsoft.com, shaping content strategy across Entra, Intune, Configuration Manager, and Windows 365. Doug combines deep product knowledge with people-first leadership, driving quality content experiences that support complex enterprise deployments. His background spans hands-on technical roles through senior content development and management, giving him a rare blend of operational memory and strategic vision. Based in Redmond, he pairs an accounting and finance degree with a pragmatic approach to documentation metrics and stakeholder alignment. Colleagues rely on him for clear prioritization, coaching, and continuous improvement of developer and admin-facing documentation.
10 years of coding experience
27 years of employment as a software developer
Bachelor's degree, Accounting and Finance, Bachelor's degree, Accounting and Finance at Washington State University