Doug Smith
Member Board Of Directors at Crucible Consulting LLC
Pittsburgh, Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolDoug Smith is a seasoned technology executive and customer-success strategist with 30+ years of experience driving growth for SaaS and payments businesses and building high-performing teams. He has led Customer Success transformations that incorporated machine learning and AI to improve payments and money-movement outcomes, consistently delivering strong renewal and revenue-lift results. An operator-turned-advisor, Doug now runs a consulting practice and serves on boards—while also founding a Pittsburgh real estate development firm focused on community impact for partners, employees, and tenants. His hands-on engineering roots include kernel-level contributions (file-descriptor and intent syscalls) to an educational OS project, reflecting comfort with low-level systems as well as executive strategy. Known for developing talent and scalable playbooks, he blends product, data, and customer-facing disciplines to turn complex tech into predictable business outcomes. Located in Pittsburgh, he balances active advisory roles with local civic and nonprofit governance.
10 years of coding experience
21 years of employment as a software developer
BS Computer Science, BS Computer Science at Purdue UniversityStanford University
Github Skills (4)
c-programming10
filesystem10
system-calls10
operating-system9
Programming languages (10)
Github contributions (5)
dthain/basekernel
Sep 2018 - Dec 2018
A simple OS kernel for research, teaching, and fun.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:60 commits, 13 PRs, 5 pushes in 3 months
Contributions summary:Doug primarily contributed to the development of file descriptor syscalls for the basekernel project. Their work involved implementing the `sys_file_describe` system call, modifying `syscall_handler.c`, `syscalls.c` and `syscall.h` and creating an accompanying test program. They also added support for file intent and implemented corresponding get/set intent syscalls. This included implementing kobject type and intent functionality.
kernelmicrokerneloperating-systemsoperating-systemteaching
dsmith47/job_finder
Sep 2023 - Aug 2024
tool to automatically organize and mang job postings from companies by automatically accessing career sites
Contributions:6 PRs, 82 pushes, 9 branches in 11 months
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