General Manager - Head Of Shared Service Center at CWS Group
Bucharest, Romania
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Summary
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Senior
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Top School
Dragos Vecerdea is a results-driven operations leader with over eight years' experience building and scaling shared service centers across finance, accounting, procurement and customer-facing functions in automotive, healthcare, manufacturing, mining and insurance. As General Manager and former Global Procure-to-Pay lead, he has managed multi-site teams across Romania, India and Sri Lanka, driving process standardization that delivered double-digit improvements in first pass yield and on-time payments. Six Sigma and LEAN trained, he combines hands-on process design and tooling (including vendor master data automation) with strategic cost-reduction programs that shifted billing models and reduced headcount through deskilling. Known as an action-oriented coach, he consistently boosts retention and operational KPIs by aligning people development with SLA-centric planning. Based in Bucharest, he pairs a strong accounting background and SAP expertise with a proven track record of delivering ISO-certified quality management across complex BPO transitions.
8 years of coding experience
8 years of employment as a software developer
Academia de Studii Economice Bucuresti
Graduated, Graduated at German School Gustav Guendisch Cisnadie, jud. Sibiu
Contributions:14 PRs, 21 pushes, 15 branches in 2 days
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Dragos Vecerdea - General Manager - Head Of Shared Service Center at CWS Group