Summary
Drew Hodson is a Senior Support Engineer focused on cloud SMB customers with over 20 years of hands-on experience troubleshooting web and middleware stacks. He combines technical leadership and frontline L3 support—mentoring teams and acting as the primary liaison for security and product engineering—to keep complex J2EE, API, and big-data applications reliable and secure. Drew’s deep toolkit spans Java, Tomcat/WebSphere/WebLogic/JBoss, scripting on Unix/Linux and Windows, REST APIs, BIRT reporting and SQL, plus practical experience with Docker and proxies. Known for maintaining exceptional customer satisfaction, he also brings an MBA perspective to bridge technical solutions with business needs. Colleagues value his calm incident leadership and his history of owning security vulnerability response across enterprise analytics products.
10 years of coding experience
12 years of employment as a software developer
BS, Computer Science, BS, Computer Science at Evangel University
MBA, Business, MBA, Business at University of Kansas - Graduate School of Business