Summary
Drew Hynes is an experienced IT and delivery leader with 11+ years driving large-scale modernization programs for healthcare clients, including multi-year CMS engagements migrating legacy systems to AWS and Java. As Head of Delivery and Customer Experience at Skyward and a Board member of the Digital Services Coalition, he blends product management, Agile coaching, and program-level portfolio oversight to align technical delivery with federal compliance and performance metrics. Known for leading cross-functional teams of designers, developers and researchers, he’s implemented CI/CD pipelines, live Jira dashboards, OKRs, and automation to improve visibility and reduce defects. His background spans release and DevOps management at Northrop Grumman and General Dynamics, where he coordinated DevOps, accessibility testing, and complex deployments in regulated AWS environments. Off the clock he’s an “ops with a side of dev” maintainer of NHL API docs and a fountain-pen–toting hockey fan, hinting at a meticulous, detail-oriented approach that extends beyond the office.
11 years of coding experience
23 years of employment as a software developer
Bachelor of Business Administration (B.B.A.) Finance General, Bachelor of Business Administration (B.B.A.) Finance General at Salisbury University
Bachelor of Science Business Administration and Finance, Bachelor of Science Business Administration and Finance at Salisbury University - Perdue School of Business