Summary
Duo Li is a data-driven Therapy Assistant and Business School postgraduate at the University of Sydney with eight years of cross-sector experience spanning allied health, customer operations, and community services. At Unity Allied Health she improved client data accuracy by 30% and used behavioural metrics to boost intervention effectiveness by 15%, demonstrating a strong blend of clinical support and analytics. Her background in CRM-led retail operations and sales shows practical strength in customer experience, process improvement, and frontline leadership. She combines formal training in business and economics with hands-on roles in case management, compliance, and service delivery across healthcare and hospitality. Comfortable translating messy operational data into actionable insights, Duo is especially adept at building documentation and tracking systems that improve outcomes and reduce friction. Colleagues describe her as an organized, communicative coordinator who leverages both technical analysis and empathetic client engagement.
8 years of coding experience
Bachelor, Economics, Bachelor, Economics at Ningbo University
Master, Business/Commerce, General, Master, Business/Commerce, General at The University of Sydney Business School