Dylan Baumann
Customer Success Engineer - Premium Tier at Pantheon Platform
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolDylan Baumann is a Customer Success Engineer and WordPress performance specialist with over a decade of experience building and optimizing websites for startups, small businesses, and global brands. He blends deep full-stack performance expertise—from NGINX/PHP, MySQL, Redis, and New Relic to front-end rendering—with hands-on support experience at three of the largest WordPress hosts, maintaining high SLAs and a consistent >92% customer satisfaction. Dylan has a history of shipping practical internal tools and process improvements (including a native JS browser extension to streamline support workflows) and frequently bridges product, engineering, and UX research to close the loop on platform improvements. With roots in graphic design and public speaking, he brings a user-centered, communicative approach to technical problem solving and client-facing escalations.
10 years of coding experience
6 years of employment as a software developer
Associate's Degree of Applied Science, Graphic Design, Associate's Degree of Applied Science, Graphic Design at Southeast Community College
html, css
Stackoverflow
811reputation
124kreached
22answers
4questions
zurb-foundation
top-5%
Github Skills (20)
pantheon10
documentation10
quicksilver9
zurb-foundation9
easing6
mousewheel6
menu6
responsive-design6
twitch6
css6
scroll6
jquery6
sarif6
parallax6
streamer5
Programming languages (2)
Github contributions (5)
dylanbaumann/web-typography
Aug 2015 - Jun 2024
Contributions:4 pushes, 1 branch in 8 years 11 months
dylanbaumann/Zurb-Foundation-and-Masonry
Oct 2015 - Dec 2016
Contributions:2 commits, 2 pushes, 1 comment in 1 year 2 months
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