Dylan Mckendry
Principal Customer Success Manager, Financial Services And Insurance at MuleSoft
Sydney, New South Wales, Australia
Summary
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Senior🎓
Top SchoolDylan Mckendry is a Principal Customer Success Manager focused on Financial Services and Insurance at MuleSoft, bringing 11 years of experience at the intersection of technology, customer experience and strategy. Previously a Strategy Consultant and team lead at Forrester APAC, he guided digital transformation, CX and content marketing programs for banks, government and tech clients while managing enterprise accounts. He combines consultative rigor from Forrester with product-focused success management at MuleSoft to help organisations translate research-led best practice into measurable outcomes. Trained in marketing, strategy and innovation via a Master of Commerce from the University of Sydney and an exchange at Bocconi, he blends commercial insight with global perspectives. Early career roles in recruitment and consulting honed his stakeholder management and people leadership skills that underpin his client-first approach. Outside of his customer success work he maintains an interest in software development, reflecting a hands-on curiosity beyond his primary remit.
10 years of coding experience
3 years of employment as a software developer
Master of Commerce Exchange, Marketing, Master of Commerce Exchange, Marketing at Università Commerciale 'Luigi Bocconi'The University of Sydney
Github Skills (50)
dotnet9
signing9
quorum9
blockchain9
ethereum9
entity-framework9
parity9
nethereum8
dotnet-core8
xamarin8
linux8
dashboard8
monitoring8
mysql8
futures8
Programming languages (4)
Github contributions (5)
dreamnucleus/Commands
Sep 2016 - Aug 2021
Contributions:242 commits, 14 PRs, 202 pushes in 5 years
dotnetcommand-processorc-sharpentity-frameworkdotnet-standard
dylanmckendry/CycleMeter
Sep 2020 - Oct 2022
Contributions:1 release, 23 pushes, 1 branch in 2 years 1 month
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