Summary
Éamon Ryan is a Senior Principal Field Engineer at Grafana Labs with 11 years of hands-on experience across support, education, professional services, solutions engineering and field engineering, bringing a rare full-lifecycle customer perspective to product and engineering. He specializes in observability, Kubernetes and infrastructure design, having previously shaped platform reliability and Kubernetes rollouts at Pivotal and VMware. At Grafana he architects shared environments and advanced workshops, dogfoods the stack as "Customer 0," and channels field-driven insights into product roadmaps. Originally from Ireland and based in San Francisco since 2014, he blends deep technical SMEs with training and enablement skills to scale teams and customer outcomes. Notably, his career repeatedly bridges field feedback to R&D, influencing product features and reference architectures before broader release.
11 years of coding experience
13 years of employment as a software developer
BSc Honours in Software Development Computing, BSc Honours in Software Development Computing at Munster Technological University
English