Éanna Macken
Technical Escalations Engineer 2
Leinster, Ireland
Summary
🤩
Rockstar🎓
Top SchoolÉanna Macken is a Technical Escalations Engineer with six years of experience bridging software engineering and customer-facing technical support, currently escalating complex issues across Datadog’s product suite. He began his career as a technology intern at Susquehanna International Group and honed his teaching and communication skills as a lab demonstrator while earning a 1st Class Honours degree in Computer Science and Software Engineering from Maynooth University. Comfortable demoing platforms and translating customer needs into technical action, he combines hands-on debugging with clear stakeholder communication. Known for quickly learning new technologies on the job, he thrives in high-pressure environments where timely, precise resolutions matter.
5 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Maynooth University
Stackoverflow
1reputation
0reached
0answers
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Github Skills (4)
datadog10
hugo10
documentation10
python7
Programming languages (2)
Github contributions (5)
eannamacken/starter-web
Jun 2020 - Jun 2020
Simple starting point website project based upon Initializr
Contributions:2 pushes in 1 day
initializrstarting-pointjavascriptpointproject-website
eannamacken/hello-world
May 2023 - May 2023
Contributions:3 pushes in 1 day
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