Ed Braaten is a seasoned technical field support specialist with 11 years of hands-on experience spanning healthcare IT, desktop/server administration, and field operations. He currently supports clinical systems at athenahealth and previously led deep technical support for Centricity and SQL Server environments, including installs, migrations, corrupt database repairs, HL7/Mirth integrations, and Crystal Reports development. Comfortable in both customer-facing helpdesk roles and back-end database work, he also manages commercial properties and brings practical leadership from supervising field teams. Certified with A+ and trained across Crystal Reports, SQL, and Windows deployments, he blends legacy systems knowledge with modern remote-support tooling. An active participant in decentralized social tech (NOSTR), he pairs a pragmatic troubleshooting mindset with a knack for documentation and process improvement.
11 years of coding experience
Diploma, N/A, Diploma, N/A at Marshall High School
Associates, Electronic and Computer Engineering, Associates, Electronic and Computer Engineering at Tampa Technical Institute
DMR Radio CPS import file builder in Python. Inspired by K7ABD's anytone-config-builder perl script.
Contributions:2 reviews, 90 commits, 3 PRs in 2 years 1 month
pythoncpsperl-scriptbuilderconfig
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Ed Braaten - Technical Field Support, Senior Associate