Ed Pritchard is an engineering manager specializing in experimentation platforms and platform-level infrastructure, with 11 years of experience building systems that enable data-driven product decisions. At Fetch he leads the team that owns feature flagging, assignment infrastructure, integrity monitoring, and tiered Snowflake pipelines, coupling production Go and front-end work (SvelteKit/React) with cross-org architecture on Kafka and AWS. He moves fluidly between hands-on IC work and people management, re-establishing processes, roadmaps, and on-call standards after returning from an IC role. His platform work has delivered auditable feature flags (800+ flags), company-wide analytics schemas for mobile, and self-serve tooling that materially shortens time-to-insight for product and data science. More recently he’s layered AI-driven guidance into experimentation flows to reduce errors and automate analysis steps—an example of his focus on multiplier effects that boost the productivity of other teams. Based in Sun Prairie, WI, he brings a systems-first mindset forged at Zendesk and Fetch, preferring infrastructure problems that scale impact across organizations.
11 years of coding experience
16 years of employment as a software developer
Graphic Design and Multimedia Design, Graphic Design and Multimedia Design at University of Wisconsin-Whitewater
B.S. Criminal Justice, Criminal Justice and Sociology, B.S. Criminal Justice, Criminal Justice and Sociology at University of Wisconsin-Milwaukee
Useful scripts and utilities for Zendesk built on top of node.js
Contributions:49 commits, 27 pushes in 8 months
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Ed Pritchard - Engineering Manager, Experimentation Platform