Eden Ohana
Technical Support Engineer at Akamai Technologies
Israel
Summary
👤
Senior🎓
Top SchoolEden Ohana is a seasoned Technical Support Engineer with nine years of experience diagnosing and resolving high-severity issues across cybersecurity and networking products. Having supported platforms at Check Point, Demisto/Palo Alto Networks XSOAR, Claroty and now Akamai, he brings deep expertise in incident triage, real-time debugging, SIEM/logging, and customer-focused escalation management. His background as a naval systems administrator and team leader adds hands-on infrastructure experience with Cisco, VMware, NetApp and large-scale user environments, informing practical, durable solutions. Known for strong self-learning, organization and motivation, Eden consistently partners with R&D to drive product improvements and long-term fixes beyond temporary workarounds. He combines operational rigor with an ability to translate complex technical issues into customer-facing outcomes, making him effective in both engineering and support leadership roles.
9 years of coding experience
7 years of employment as a software developer
English Computer, English Computer at Mekif H
English, Hebrew
Stackoverflow
163reputation
25kreached
12answers
11questions
Github Skills (46)
controller10
tomography9
segmentation9
nodejs9
stream9
nginx9
dicom8
vtk8
docker8
jupyter-notebook8
medical-imaging8
mri8
medical8
music8
haproxy8
Programming languages (7)
Github contributions (5)
eg7eg7/VRoscopy
Sep 2019 - Jan 2022
Contributions:255 commits, 215 pushes, 2 branches in 2 years 4 months
eg7eg7/AutoGlobe
Nov 2018 - Jan 2021
Contributions:1 PR, 21 pushes in 2 years 2 months
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