Edgar Souza is a seasoned software and communications networks engineer with nine years of experience managing large-scale telecom and IT service deployments across Latin America and now based in Greater Orlando. He has led VIP account portfolios, project-managed Metro Ethernet and TDM network rollouts, and driven SLA improvements using ITIL best practices while holding PMP and multiple ITIL certifications. Edgar blends technical implementation experience—managing installation teams, cost controls, and root-cause analyses—with strong client relationship and commercial negotiation skills. Not obvious from his title: he routinely translates operational incident trends into business opportunities and customer improvement proposals, demonstrating a sharp mix of technical troubleshooting and commercial acumen.
9 years of coding experience
4 years of employment as a software developer
Bachelor of Business Administration - BBA, Administração de Empresas, Bachelor of Business Administration - BBA, Administração de Empresas at Universidade Paulista
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