Summary
Edison Toole is a pragmatic Software Support Engineer with eight years of experience diagnosing and resolving complex software and hardware issues for enterprise platforms and end users. Currently at Lighthouse Lab Services, he blends hands-on troubleshooting with software development experience from roles at AMCS and RF-SMART, where he built JavaScript features, automation tests, and an early warning system for QA. Comfortable both in customer-facing support and in Agile development teams, he focuses on clear communication and durable fixes that reduce repeat incidents. Based in Jacksonville, he also brings a background in electronics repair and home tech consulting, which gives him a deep, practical understanding of system failure modes that many software engineers overlook.
8 years of coding experience
2 years of employment as a software developer
Web Development Immersive Program, Web Development Immersive Program at Galvanize Inc
Computer and Electrical Engineering, Computer and Electrical Engineering at University of Colorado Boulder
Electrical Engineering, Electrical Engineering at University of North Florida
Ponte Vedra High School