Edmund Spătariu
Senior Support Escalation Engineer Windows Networking
Timișoara, Romania
Summary
🤩
Rockstar🎓
Top SchoolEdmund Spătariu is a Senior Support Escalation Engineer specializing in Windows Networking and Azure hybrid scenarios, trusted to lead high‑severity, cross‑product customer escalations with executive visibility. He combines deep packet- and trace-level troubleshooting (ETW, Wireshark, ProcMon) with strong customer advocacy and clear, executive‑ready communication to restore service and confidence in business‑critical situations. At Microsoft he co‑led modernization and global adoption of the TroubleShootingScript (TSS) ecosystem, acting as de‑facto product manager to drive tooling, readiness content, and systemic fixes that reduced repeat escalations. Comfortable coordinating engineering, field, and leadership teams, he is regularly selected as the “last‑resort” lead for ambiguous or politically sensitive incidents. With a background spanning network engineering, security systems, and project management, he pairs hands‑on diagnostics with a knack for turning incident learnings into durable process and automation improvements.
2 years of coding experience
15 years of employment as a software developer
Master of Computer Science, Computer Science, B, Master of Computer Science, Computer Science, B at Universitatea de Vest „Vasile Goldiș” din Arad
English, Romanian
Github Skills (23)
python10
home-assistant-integration10
candy10
consumption9
asyncio9
mqtt9
automation9
privacy9
home-assistant9
iot9
home-automation9
energy-monitor9
raspberry-pi9
garden8
internet-of-things8
Programming languages (1)
Github contributions (5)
EdSpatariu/TSS
Aug 2024 - Aug 2024
Contributions:2 pushes, 1 branch in 1 day
home-assistant-HomeWhiz/home-assistant-HomeWhiz
Oct 2023 - Jun 2024
Home Assistant custom component for devices that can connect to HomeWhiz mobile app (Beko, Grundig, Arcelik)
Contributions:13 comments in 8 months
home-assistant-customhome-assistant-custom-componentintegrationassistanthacs
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