Eduardo De La Herrán

Principal Support Engineer at Elastic

Sant Joan d'Alacant, Valencian Community, Spain
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Summary

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Rockstar
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Eduardo De La Herrán is a Principal Support Engineer with nine years of experience and a long history in systems integration and infrastructure spanning Elastic and Ericsson. He specializes in resolving complex production issues and bridging deep technical knowledge with customer-facing support to keep large-scale distributed systems healthy. His background includes senior integration and infrastructure roles at Ericsson and early systems engineering and IT management positions, giving him a rare combination of hands-on troubleshooting and operational leadership. Based in Sant Joan d'Alacant, Spain, he brings regional perspective to global product support and a track record of growing responsibility within the same organizations. Colleagues rely on him for clear escalation paths and durable fixes rather than bandaid workarounds. He pairs practitioner-level expertise with a pragmatic focus on reliability and customer impact.
code9 years of coding experience
job8 years of employment as a software developer
bookUniversidad de Deusto
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Github Skills (72)

opensearch10
heartbeat10
elasticsearch10
visualizations10
streaming10
operator10
monitoring10
kubernetes-operator10
packetbeat10
logstash10
jruby10
search-engine10
kubernetes10
metricbeat10
observability10

Programming languages (10)

C#TypeScriptJavaShellHandlebarsJavaScriptGoRuby

Github contributions (5)

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eedugon/eck-logs-and-metrics

Mar 2021 - Dec 2021

Contributions:73 commits, 50 pushes, 3 branches in 9 months
openshine/docker-kafka

Aug 2017 - Oct 2024

Contributions:4 PRs in 7 years 3 months
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Eduardo De La Herrán - Principal Support Engineer at Elastic