Summary
Eduardo Moedano is a sales operations and managed services leader with over 25 years of experience driving IT solutions, process improvement, and partner enablement across LATAM. He blends hands-on presales and solution-integration expertise with program-level leadership—designing certification programs, SLA frameworks, and go-to-market models that reduced service costs and improved remote customer support. Eduardo has repeatedly scaled partner networks and led cross-border bids and homologations for major banks and enterprises, turning complex RFx processes into winning proposals and successful deployments. Based in Greater Mexico City, he combines deep technical grounding from an engineering background with a pragmatic focus on customer success metrics like NPS and CSAT. An operator who still gets into technical POCs and vendor escalations, he’s known for standardizing service levels regionally while growing revenue through indirect channels.
9 years of coding experience
19 years of employment as a software developer
Ingeniería, Comunicaciones y Electrónica, Especialidad en Comunicaciones, Ingeniería, Comunicaciones y Electrónica, Especialidad en Comunicaciones at Instituto Politécnico Nacional, ESIME
English