Edward Gonzalez
Technical Support Engineer at ServiceNow
Orlando, Florida, United States
Summary
👤
Senior🎓
Top SchoolEdward Gonzalez is a results-driven Software Engineer and Technical Support Engineer based in Orlando with eight years of experience building and operating integration platforms for fintech and enterprise customers. He has designed and implemented adapters and end-to-end integrations across Salesforce, nCino, FIS, Fiserv and other fintech systems, led a Vue2→Vue3 frontend migration, and introduced OpenTelemetry to improve observability of complex workflows. Edward combines hands-on platform engineering with customer-facing troubleshooting at ServiceNow—resolving API, email, and SSO/LDAP issues—while bringing a background in technical instruction that helped underrepresented students launch IT careers. Comfortable across frontend, backend, and DevOps concerns, he blends pragmatic automation with a focus on business impact and partnerships. Outside work he channels energy into family, salsa dancing and virtual adventures, and he’s open to collaborations that merge technology with social impact.
8 years of coding experience
6 years of employment as a software developer
Coding Bootcamp, Computer Science, Coding Bootcamp, Computer Science at BloomTechBachelor of Science - BS, Information Technology, Bachelor of Science - BS, Information Technology at Monroe CollegeCompTIA A+, CompTIA Network+, CompTIA Security+, Information Technology Support, CompTIA A+, CompTIA Network+, CompTIA Security+, Information Technology Support at Per Scholas
Github Skills (84)
functional-components10
flexbox10
server-side-javascript10
media-queries10
api9
server-side9
user-interface9
redux9
css9
dispatch8
html8
reducers8
javascript8
thunk8
swagger8
Programming languages (8)
Github contributions (5)
eddygonzalez9708/front-end-project-week
May 2018 - Oct 2019
This contains the assets and instruction for Front End Project Week
Contributions:15 PRs, 67 pushes, 10 branches in 1 year 5 months
javascriptfront-end-projectinstructionassetsfront-end
eddygonzalez9708/Portfolio
Oct 2018 - Jul 2024
Contributions:12 PRs, 161 pushes, 7 branches in 5 years 9 months
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