Edward Tran
Senior Software Engineer at ShortTok
Redmond, Washington, United States
Summary
👤
Senior🎓
Top SchoolEdward Tran is a Senior Software Engineer with 11 years of experience building scalable web and mobile solutions, currently at ShortTok after several impactful years at Microsoft in Redmond. He designed end-to-end chat platforms for Microsoft's Omnichannel suite, including an omnichannel-chat-sdk that helped drive usage to millions of conversations and tens of thousands of monthly downloads. Comfortable across full-stack and mobile tech—C#, TypeScript, React/React Native, Azure, and native Android/iOS—he also automates CI/CD with Azure DevOps and GitHub Actions to keep releases reliable. His background includes hands-on roles in release engineering, NLU tooling, and hackathon platform infrastructure, showing a knack for shipping developer-facing tooling and integrations. Edward combines production-grade system design with a history of improving developer workflows and infrastructure, often by containerizing services and implementing automated pipelines. Outside day-to-day product work, he has repeatedly contributed to open-source registration tooling and built internal automation that scaled event operations.
11 years of coding experience
7 years of employment as a software developer
Bachelor's degree, Software Engineering, Bachelor's degree, Software Engineering at Concordia UniversityAssociate's degree, Health Science, Associate's degree, Health Science at Vanier College
Stackoverflow
39reputation
47kreached
3answers
0questions
Github Skills (120)
cds10
chat10
messaging-api10
connected10
spfx10
powerapps10
sdk10
component-based10
rainmeter10
dynamics10
drift10
powerbi10
powerplatform10
zendesk10
intercom10
Programming languages (8)
Github contributions (5)
xTEddie/omnichannel-experiments
Aug 2021 - Mar 2025
Experiments with D365 Omnichannel
Contributions:12 PRs, 77 pushes, 26 branches in 3 years 7 months
omnichanneld365
xTEddie/omnichannel-ic3core
Sep 2020 - Nov 2023
Microsoft Omnichannel ic3core
Contributions:52 pushes, 19 branches, 1 tag in 3 years 2 months
omnichannelpowershellsecuritymicrosoft
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