Egli Hamitaj is a customer-focused technical leader with five years of experience driving cloud and service delivery excellence, currently managing Technical Account Management at Datadog in Amsterdam. He progressed through hands-on TAM roles to management, combining strong operational discipline with a background in application development, database administration, and automation from prior roles at IBM and GIS-focused companies. Comfortable translating business needs into technical requirements, he has led agile teams, delivered loyalty/CRM and e-invoicing systems, and automated Python/Django workflows for geospatial projects. His training in urban planning and GIS from Politecnico di Milano gives him a structured, systems-oriented perspective that he applies to complex, cross-functional transformations. Known for blending pragmatic engineering with customer advocacy, he excels in fast-paced, multicultural environments where sustainable, measurable outcomes matter.
5 years of coding experience
6 years of employment as a software developer
Specialisation degree course in GIS and Integrated Territorial Management Geographic Information System, Specialisation degree course in GIS and Integrated Territorial Management Geographic Information System at Politecnico di Milano
Erasmus Exchange Programme, Erasmus Exchange Programme at University of Amsterdam
A curated list of useful Datadog dashboards and Dashboard design best practices
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Egli Hamitaj - Manager, Technical Account Management at Datadog