Summary
Elaine O'Carroll is a Senior Staff Engineer based in Ireland with 13 years of software engineering experience, currently leading technical initiatives at Zendesk. She progressed through engineering and tech lead roles at Zendesk since 2014, bringing deep institutional knowledge of large-scale product development and team leadership. Earlier work includes building a social gambling platform at Paddy Power and foundational engineering at Pobal, giving her broad exposure from startup-like product builds to enterprise systems. Elaine combines hands-on implementation experience with architectural thinking, often translating complex requirements into pragmatic, production-ready solutions. A Dublin City University-trained software engineer, she pairs steady career progression with a knack for shipping customer-focused features at scale.
12 years of coding experience
12 years of employment as a software developer
Computer Application, Software Engineering, Computer Application, Software Engineering at Dublin City University