Summary
Elaine Zhang is a People Operations professional with 9 years of experience optimizing HR lifecycle processes across global teams, currently supporting AMER region operations at Tencent. She blends hands-on transactional expertise—onboarding, offboarding, benefits, Workday and ADP administration—with employee experience improvements driven by ServiceNow ticketing and FAQ development. Elaine previously managed payroll and engagement programs for Weee!’s Seattle office, demonstrating a practical knack for scaling HR processes for 150+ employees and coordinating cross-functional initiatives. Her background in Communications (University of Washington) and a Master of Management from UBC Sauder give her strong stakeholder communication and operational strategy skills. Based in Beijing with a global outlook and an “internet enthusiast” mindset, she often applies product-style thinking to HR workflows to reduce friction and promote self-service. Colleagues rely on her for clear processes, timely reporting, and pragmatic problem solving across distributed workforces.
9 years of coding experience
Bachelor of Arts - BA, Communication, General, 3.79/4, Bachelor of Arts - BA, Communication, General, 3.79/4 at University of Washington
Master of Management, Business Administration, Management and Operations, Master of Management, Business Administration, Management and Operations at UBC Sauder School of Business
Chinese, English