Summary
Eliahu Ben-reuven is a Senior Technical Writer with over two decades of experience and eight years formally noted in enterprise roles, currently authoring embedded assistance, UI strings, and user documentation for IBM cloud and enterprise search products. He specializes in DITA, Markdown, PDF and online help, pairs rigorous technical editing and style implementation with hands-on production of demo videos using Camtasia and Viewlet Builder, and routinely provides UX feedback that shapes product workflows. His portfolio spans high-profile IBM offerings—Case Manager, Datacap, eDiscovery on Cloud, and The Weather Company mobile software—reflecting deep domain knowledge in content management and enterprise search. A Columbia alumnus with formal technical-writing training from YEDA, he brings a rare blend of humanities-driven clarity and engineering-adjacent precision, evidenced by multiple internal awards for excellence. Colleagues know him for translating complex enterprise features into concise, user-focused guidance and for nudging designs toward better usability through pragmatic documentation-led insights.
7 years of coding experience
Technical Writing Program, Technical Writing Program at YEDA School of Hi-Tech Studies, Tel Aviv
Bachelor's degree, Comparative Religions, Columbia School of Engineering and Columbia College (Dean’s List), Bachelor's degree, Comparative Religions, Columbia School of Engineering and Columbia College (Dean’s List) at Columbia University in the City of New York