Elisa Chen
Senior Information Technology Program Manager
Washington, District of Columbia, United States
Summary
🤩
Rockstar🎓
Top SchoolElisa Chen is a Senior IT Program Manager and design strategist based in Washington, D.C., with a decade-plus track record of blending data-driven strategy and human-centered design to drive organizational change across government, nonprofits, and startups. She has led design and technology programs at 18F and now at the City of Minneapolis, pairing analytical rigor from roles at FHI 360 and Accenture with creative facilitation to translate research into scalable services. As a co-founder of motherhood.design she applied HCD to maternal care, demonstrating a knack for translating personal passion into product and policy solutions. Elisa excels at connecting evidence-based market and capacity analyses with practical change management and organizational design, helping teams adopt innovations that stick. Perpetual learner and connector, she often bridges cross-sector collaborators to amplify social impact through design and technology.
6 years of coding experience
15 years of employment as a software developer
University of SevilleBachelors, Sociology, Managerial Studies, Graduated Magna Cum Laude, Bachelors, Sociology, Managerial Studies, Graduated Magna Cum Laude at Rice University
Spanish, Chinese, Arabic
Github Skills (22)
uswds10
gulp10
active10
clarity10
accessibility9
devrel9
documentation-generator9
api-documentation9
documentation8
css8
jekyll8
community-management8
javascript7
open-source7
user-experience4
Programming languages (3)
Github contributions (5)
18F/guides
Dec 2023 - Jun 2024
18F’s guides equip 18F teams, our partners, other practitioners, lawmakers, and the public with tools and practices to improve public services. They affirm experiences, build confidence, and empower exceptional digital experiences.
Contributions:1 review, 7 comments, 2 issues in 5 months
18F/methods
Dec 2019 - Jan 2020
The methods 18F uses to practice human-centered design.
Contributions:4 commits, 3 PRs, 3 pushes in 28 days
design-methodshuman-centered-designdesign18fcentered
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