Director, Customer Growth Marketing And Operations
Denver, Colorado, United States
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Summary
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Senior
🎓
Top School
Ellie Mayer is a data-driven growth leader with 11 years of experience building product-led acquisition and operations programs, now directing Customer Growth Marketing and Operations at DigitalOcean. She progressed through hands-on marketing ops roles at SendGrid and Twilio SendGrid, becoming a strategic operator who blends technical tooling (Marketo, Salesforce integrations) with scalable growth playbooks. Ellie’s background in developer-focused platforms gives her a unique lens for aligning product, marketing, and developer experience to drive adoption and retention. She also contributes to developer-facing documentation—improving SendGrid’s API docs—which reflects her attention to clarity and usability beyond pure analytics. Based in Denver, she combines rigorous data hygiene and process design with a communicator’s instinct honed by an International Spanish degree. Colleagues describe her as customer-centric, pragmatic, and unusually detail-oriented for a senior growth executive.
11 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.S.) International Spanish for the Professions, Bachelor of Science (B.S.) International Spanish for the Professions at University of Colorado Boulder
Repository of Twilio SendGrid's product documentation.
Role in this project:
Technical Writer
Contributions:24 commits in 1 day
Contributions summary:Ellie primarily contributed to the documentation of SendGrid's API and related features. Their commits involved updating HTML files to clarify descriptions, correct formatting, and add examples for using the SMTP API. The changes also included managing documentation for the Reseller API, VidGrid analytics, and content delivery network setup. The user's work focused on refining and enhancing the usability of the product documentation.
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Ellie Mayer - Director, Customer Growth Marketing And Operations