Summary
Ellie Zeidan is a Senior Software Engineer at Atlassian with nine years of experience focused on DevOps and keeping complex systems running smoothly. She has progressed through technical and support roles at Atlassian since 2016, bringing deep operational knowledge from frontline support into software engineering and platform reliability. Based in Austin, she pairs a BA in Computer Science and Linguistics with practical experience in incident response, tooling, and automation to reduce toil and improve service-level outcomes. Her background includes multilingual customer-facing roles and a quirky early career as a theatre technician and volunteer firefighter, underscoring strong communication, calm under pressure, and a hands-on mindset. Colleagues rely on her to translate operational pain points into durable engineering solutions that scale.
9 years of coding experience
9 years of employment as a software developer
High School Diploma International Baccalaureate Diploma I, High School Diploma International Baccalaureate Diploma I at International School of Nice
Non-Degree Computer Science, Non-Degree Computer Science at The University of Texas at Austin
Bachelor of Arts Computer Science and Linguistics; Natural Language Processing, Bachelor of Arts Computer Science and Linguistics; Natural Language Processing at Marlboro College
Non-Degree Computer Science and Linguistics, Non-Degree Computer Science and Linguistics at Simon Fraser University
English, French, Japanese, Italian, Chinese, Arabic