Summary
Ellisa Khoja is a Senior Software Engineer and technical lead based in New York with roughly a decade of software experience focused on building scalable, event-driven communication platforms. At 8x8 she redesigned contact center workflows to handle high-volume voice, chat, and email traffic using Java microservices, event buses, Kubernetes, and cloud services, and has integrated conversational AI via Dialogflow for intelligent directory lookups. Her background spans backend API design, third-party integrations (Google, Microsoft, Salesforce), and full-stack work including React/Redux frontends and MongoDB-backed services. She brings practical data-engineering experience from research and R&D internships—applying NLP and large-scale preprocessing to email datasets and timeseries—and often bridges product, stakeholders, and implementation. Colleagues value her ability to translate research-grade models into production services and to lead technical proposals across distributed teams.
8 years of coding experience
7 years of employment as a software developer
Bachelor's degree, Computer Engineering, 3.4 GPA, Bachelor's degree, Computer Engineering, 3.4 GPA at KALOL INSTITUTE OF TECH. & RESEARCH CENTER ,KALOL 026
Masters, Computer Science, Masters, Computer Science at University at Albany, SUNY