Elmer Carrasco is a hands-on System Administrator with 8 years of cross-functional IT experience, blending desktop deployment, enterprise application support, and web/software development. Certified in CompTIA A+, Network+, and Google IT Support, he has a track record of resolving critical production bugs and maintaining high-availability systems for large user bases. He has delivered measurable results—improving website load times by 25%, boosting engagement by 15%, and supporting applications with 99% uptime—while earning a 95% client satisfaction rating on freelance projects. Elmer pairs practical hardware and OS skills across Windows, macOS, and Linux with ServiceNow and Jira workflow expertise, and brings coding experience in JavaScript and Git-based deployments. Notably, he has led large-scale rollouts, including assembling and validating 90 dual-monitor workstations to 100% operational success for King County. Based in Seattle, he now focuses on reliable, customer-centered IT operations and system troubleshooting at enterprise scale.
8 years of coding experience
3 years of employment as a software developer
Certificate, Full-Stack Web Development, Certificate, Full-Stack Web Development at The University of North Carolina at Chapel Hill
IT Support Training, Information Technology, IT Support Training, Information Technology at Per Scholas
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at American Public University System
Contributions:107 PRs, 211 pushes, 2 branches in 4 years 2 months
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