Elvis Balan
IT TechOps Expert at AB InBev
Risch-Rotkreuz, Zug, Switzerland
Summary
🤩
Rockstar🎓
Top SchoolElvis Balan is an IT TechOps expert with eight years of hands-on experience delivering workplace IT support and operations across Europe, now based in Risch-Rotkreuz, Switzerland. He has progressed through roles at AB InBev from Senior Technical Support Analyst to TechOps expert, blending strong incident resolution and end-user support with process-driven workplace services. His background in hospitality across Milan and Prague and multilingual abilities give him heightened empathy for diverse users and practical skills in customer-facing systems like online booking platforms and guest databases. Holding an MSc-level focus in artificial intelligence and a curiosity for “how things go wrong,” he combines operational rigor with an analytical mindset for troubleshooting and resilience engineering. Known as a dependable self-starter and collaborative teammate, he brings both client-centered service instincts and enterprise IT discipline to complex, distributed environments.
9 years of coding experience
1 year of employment as a software developer
Master of Public Administration - MPA, Tourism and Travel Services Management, Master of Public Administration - MPA, Tourism and Travel Services Management at Gseas
Italian, English, Czech, Romanian
Stackoverflow
1,308reputation
63kreached
65answers
8questions
ethereum
top-5%
solidity
top-1%
Github Skills (161)
proton10
switch10
security10
source-engine10
sailsjs10
smart-contracts10
backend10
javascript10
solidity10
sourcemod10
voice10
conversational-ai10
angular10
steam10
scripting10
Programming languages (14)
Github contributions (5)
Frenzoid/DOD_Server
Nov 2019 - Dec 2019
Contributions:155 commits, 248 pushes, 1 branch in 25 days
Frenzoid/express-ts-backend
Jan 2019 - Jul 2020
A quite complete express backend template ready to use.
Contributions:41 commits, 9 PRs, 60 pushes in 1 year 6 months
backend-template
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