Elvis Balan
IT TechOps Expert at AB InBev
Risch-Rotkreuz, Zug, Switzerland
Summary
🤩
Rockstar🎓
Top SchoolElvis Balan is an IT TechOps expert with eight years of hands-on experience delivering workplace IT support and operations across Europe, now based in Risch-Rotkreuz, Switzerland. He has progressed through roles at AB InBev from Senior Technical Support Analyst to TechOps expert, blending strong incident resolution and end-user support with process-driven workplace services. His background in hospitality across Milan and Prague and multilingual abilities give him heightened empathy for diverse users and practical skills in customer-facing systems like online booking platforms and guest databases. Holding an MSc-level focus in artificial intelligence and a curiosity for “how things go wrong,” he combines operational rigor with an analytical mindset for troubleshooting and resilience engineering. Known as a dependable self-starter and collaborative teammate, he brings both client-centered service instincts and enterprise IT discipline to complex, distributed environments.
8 years of coding experience
1 year of employment as a software developer
Master of Public Administration - MPA, Tourism and Travel Services Management, Master of Public Administration - MPA, Tourism and Travel Services Management at Gseas
Italian, English, Czech, Romanian
Stackoverflow
1,308reputation
63kreached
65answers
8questions
ethereum
top-5%
solidity
top-1%
Github Skills (200)
proton10
switch10
contract10
exporter10
nintendo10
security10
source-engine10
smart-contracts10
backend10
wine10
javascript10
solidity10
devkitpro10
sourcemod10
commodore10
Programming languages (14)
Github contributions (5)
Frenzoid/DOD_Server
Nov 2019 - Dec 2019
Contributions:155 commits, 248 pushes, 1 branch in 25 days
Frenzoid/labs
Aug 2020 - Jul 2022
Contributions:60 commits, 57 pushes, 1 branch in 1 year 10 months
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