Elyse Lam
Support Engineer at Collibra
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolElyse Lam is a Support Engineer based in San Francisco with eight years of experience helping enterprise customers navigate cloud platforms and operational issues. She moved from a hands-on Cloud Support Engineer role at Infosys to supporting data governance customers at Collibra, demonstrating strong troubleshooting skills across large-scale cloud environments. Her background combines business administration and a data analytics certificate, enabling her to translate technical complexity into clear, actionable guidance for stakeholders. Early roles in software engineering and accounting give her a practical, process-oriented approach to problem solving and customer advocacy. Known for calm, methodical incident response, she focuses on reducing time-to-resolution while improving long-term reliability for customers. Elyse brings a rare mix of technical empathy and business sensibility that helps bridge engineering and non-technical teams.
8 years of coding experience
5 years of employment as a software developer
Data Analytics Certificate, Data Analytics Certificate at University of Southern CaliforniaBachelor’s Degree Business Administration, Bachelor’s Degree Business Administration at University of California, Riverside
Vietnamese, English
Github Skills (51)
face-detection9
face-recognition9
python8
api8
machine-learning8
scheduler8
monitor8
data-science7
facial-recognition7
apache7
etl7
automation7
react7
orchestration6
mlops6
Programming languages (5)
Github contributions (5)
elyselam/crypto_projects
Jul 2018 - Jun 2019
Contributions:15 commits, 9 pushes in 11 months
elyselam/Etherscan-ML
Apr 2018 - Aug 2018
Contributions:20 commits, 19 pushes, 1 branch in 4 months
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