Summary
Emanuele Massaro is a seasoned IT infrastructure specialist with over two decades at Dell Technologies, currently serving as Senior Advisor for Account Services Management supporting Generali Assicurazioni across Europe. He combines deep hands-on expertise in VxRail, VMware Cloud Foundation and SAN/HCI architectures with a customer-first approach honed through field engineering, escalation ownership, and 24/7 break/fix responsibilities. Emanuele has led private cloud design and deployments for large enterprises and banks (Generali, Fineco, Cedacri, Unicredit) and coordinated cross-border teams for complex implementations. Known as a reliable customer advocate, he blends technical troubleshooting with account stewardship and partner collaboration to optimize Dell EMC platforms. Beyond routine operations, he builds KBAs and pre-installation plans that reduce repeat incidents and speed time-to-value for clients. Based in Padua, he brings practical electronics training and a long track record of turning high-complexity infrastructure challenges into stable, scalable solutions.
10 years of coding experience
20 years of employment as a software developer
High School, Electronic Technician, High School, Electronic Technician at Technical School Bernardi Institute
English