Emily Ashley
Customer Success Engineer at Cribl
New Orleans, Louisiana, United States
Summary
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Rockstar🎓
Top SchoolEmily Ashley is a Customer Success Engineer with a decade of experience helping observability and telemetry teams get the most from their tooling, currently driving customer outcomes at Cribl after hands-on engineering roles at Honeycomb.io. She blends software engineering and technical support experience to translate customer needs into reliable, production-ready solutions, with a background spanning front-end work to telemetry engineering. Emily’s career shows a strong thread of community-focused project management—from AmeriCorps service and volunteer coordination to orchestrating large-scale corporate volunteer programs—bringing empathy and operational rigor to technical customer engagements. Based in New Orleans, she pairs regional community roots with startup-scale engineering discipline, making her effective at both onboarding and scaling customer success operations. Notably, she moved internally from support to engineering at Honeycomb, demonstrating an uncommon mix of frontline customer empathy and shipping technical improvements.
10 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree City/Urban Community and Regional Planning, Bachelor’s Degree City/Urban Community and Regional Planning at University of New Orleans
Stackoverflow
1reputation
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Github Skills (76)
collaboration10
openstreetmap10
javascript10
balloon10
atlas10
exchange10
ruby9
rails9
bootstrap-ui9
composite8
gpx8
geographic8
sampling8
ruby-on-rails8
instrumentation7
Programming languages (10)
Github contributions (5)
maptime/nola
Feb 2016 - Oct 2016
Contributions:15 commits, 15 pushes in 7 months
new-orleansmapgisorleans
emilyashley/emilyashley.github.io
Jan 2016 - Sep 2019
Contributions:2 PRs, 66 pushes, 3 branches in 3 years 8 months
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