Emily Freer
Customer Behavioral Insights Consultant at Froedtert Health
Milwaukee, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolEmily Freer is a Customer Behavioral Insights Consultant with a PhD in Educational Psychology and eight to ten years of experience turning complex survey and institutional data into actionable recommendations across healthcare and education. She leads consumer and employee research for a regional health system, using R and advanced modeling to uncover drivers of retention, patient safety risks, and experience gaps across 10 hospitals and 45 clinics. Previously she redesigned data warehousing and built predictive models at a dental school, coached students to board-passage success, and ran longitudinal, NIH- and NSF-linked studies on student persistence using machine learning. Emily excels at translating messy, multi-source datasets into clear narratives for non-technical leaders and delivering pragmatic changes—such as EMR alerts and signage—that improve safety and outcomes. She combines rigorous research methods with hands-on implementation, and her work often reveals non-obvious operational fixes by listening to both staff and patients. Based in Milwaukee, she blends academic rigor with practitioner impact to drive measurable organizational change.
8 years of coding experience
Bachelor of Science (B.S.), Psychology, Bachelor of Science (B.S.), Psychology at Arizona State UniversityAssumption High SchoolDoctor of Philosophy - PhD, Educational Psychology and Educational Technology, Doctor of Philosophy - PhD, Educational Psychology and Educational Technology at Michigan State University
Github Skills (13)
reconciliation10
bookdown10
r10
data-analysis9
science9
data-wrangling9
data-manipulation9
data-science8
development-environment5
ide5
rstudio4
r-package4
editor3
Programming languages (3)
Github contributions (5)
emilybovee/marquette-workshop-2020
Mar 2020 - Mar 2020
Contributions:8 pushes, 1 branch in 8 days
efreer20/efreer20.github.io
Oct 2020 - Oct 2020
Contributions:5 pushes, 1 branch in 1 day
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