Emily Kapner
Principal Technical Writer Content Strategist
Denver Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolEmily Kapner is an award-winning Principal Technical Writer and Content Strategist with nine years in senior roles and over two decades shaping developer and enterprise documentation at companies like Salesforce, Oracle, and SAP. She specializes in unified content strategy, DITA-based structured authoring, and crafting prescriptive, task-focused content that helps developer and admin audiences succeed with complex cloud and DevOps tooling. Known for building consensus across cross-functional teams, she combines hands-on authoring (FrameMaker, XML, Oxygen) with content architecture and CMS expertise to streamline lifecycle and delivery in Agile environments. At Salesforce she led Trailhead modules and developer docs for DX, unlocked packages, and DevOps Center, earning STC recognition for practical, high-impact content. Comfortable working with minimal source information, she frequently drives documentation projects end-to-end—translating engineering concepts into usable workflows that measurably improve product adoption.
9 years of coding experience
16 years of employment as a software developer
Technical Writing Certificate, Technical Writing Certificate at De Anza CollegeSan José State UniversityMBA, MBA at University of ColoradoUniversity of California Santa Cruz
Github Skills (47)
lightning10
vscode-debugger10
typescript10
vscode-extension10
sfdx10
salesforce-developers10
salesforcedx10
apex10
vscode10
salesforce-cli10
salesforce10
cli10
gif8
equivalent7
soql7
Programming languages (4)
Github contributions (5)
forcedotcom/devops-center-feedback
May 2021 - Nov 2022
Contributions:108 commits, 16 PRs, 38 pushes in 1 year 6 months
forcedotcom/sfdx-travisci
Jun 2020 - Mar 2021
Contributions:6 commits, 6 PRs, 5 pushes in 9 months
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