Summary
Emily Whitaker is a Product and Operations Specialist with 8 years of experience translating scientific rigor into scalable product and professional services outcomes. Currently an Associate Manager in Professional Services, she has launched revenue-generating service lines, integrated GenAI to automate workflows, and managed cross-functional teams across the US and India to improve client retention and operational efficiency. Her background in limnology and climate science informs a data-driven, experimental approach to product requirements and process optimization, including designing admin tooling that cut engineering workload by 15%. Known for turning at-risk customers into renewals and for bridging product, operations, and engineering, she thrives on solving complex problems at the intersection of science, tech, and customer success.
8 years of coding experience
5 years of employment as a software developer
Master's, Limnology and Oceanography, Master's, Limnology and Oceanography at University of Wisconsin-Madison
Bachelor’s Degree, Physics, Bachelor’s Degree, Physics at Dickinson College