Summary
Emma Ahonen is a UX designer with a decade of experience blending human-centered design, conversation design, and a solid computer science background to create inclusive, ethical products. Currently shaping customer and employee-facing experiences at Elisa, she leads end-to-end work from research and prototyping to production, including conversational UX for chatbots and contributions to a company-wide design system. Passionate about cognitive accessibility, microcopy, and DEI, she pairs empathy-driven research with practical technical awareness to anticipate development trade-offs. Her prior work spans web development and prototyping (including a Django-based e-learning platform and multimodal kiosk experiments), reflecting a rare fluency across design and engineering that makes cross-disciplinary collaboration effortless.
10 years of coding experience
1 year of employment as a software developer
Master's degree, Software and Service Engineering, Master's degree, Software and Service Engineering at Aalto University
Exchange studies, YSEP program, Exchange studies, YSEP program at Tokyo Institute of Technology
Finnish, Swedish, English, Japanese, French