Summary
Emma Choi is an AWS operations leader with eight years of cloud and systems experience, currently managing Reserved Instance operations across the APJ region. She progressed through technical support and analyst roles at AWS, combining hands-on database and EC2/RDS troubleshooting with process improvement, pricing analytics, and stakeholder-facing escalation management. Known for turning operational pain points into scalable system customizations, she regularly leverages BI tools and Salesforce to drive reporting and informed purchasing decisions. Based in Greater Sydney and grounded in a Computer Engineering degree from Yonsei University, she brings a rare mix of technical troubleshooting from her cloud support days and strategic operational leadership across a global cloud provider.
8 years of coding experience
13 years of employment as a software developer
Computer Engineering, Computer Engineering at Yonsei University 연세대학교