Emma Pollum is a Senior Technical Support Engineer with eight years of experience specializing in SRE, DevOps, and distributed systems operations. Based in Los Angeles, she helps customers deploy and maintain complex Camunda-based platforms, bringing strengths in Kubernetes, Elasticsearch, SQL administration, networking troubleshooting, and BPMN. Her background includes building fault-tolerant, high-throughput messaging systems (Apache Pulsar) and architecting microservice-driven pipelines in AWS, where she also owned production bugs, CI/CD, and a deployed ML model. Comfortable both on-call and in-depth root-cause analysis, she combines hands-on debugging with pragmatic automation—guided by her simple philosophy: if you must do it twice, build it.
8 years of coding experience
8 years of employment as a software developer
High School, High School at Rancocas Valley Regional High School
Contributions:10 PRs, 59 pushes, 12 branches in 2 months
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Emma Pollum - Senior Technical Support Engineer at Camunda